Privacy Policy

Last updated: January 2025

Data Controller

mirenthavol is the data controller for personal information collected through this website. You can contact us at info@mirenthavol.com regarding any privacy-related matters.

Information We Collect

We collect the following types of personal information:

• Contact Information: Name and email address provided through our contact forms
• Communication Content: Messages and inquiries submitted through our contact forms
• Consent Records: Documentation of your consent to data processing

Purpose of Data Collection

We collect and process personal information for the following purposes:

• Responding to your inquiries and providing customer support
• Communicating with you about our financial education services
• Improving our website and educational content based on user feedback

Legal Basis for Processing

We process your personal information based on:

• Consent: When you voluntarily provide information through our contact forms
• Legitimate Interests: To respond to inquiries and improve our services

Data Retention

We retain personal information for no longer than 12 months after your last interaction with us, unless required by law to retain it for a longer period. After this retention period, personal information is securely deleted from our systems.

Third-Party Data Processing

We use Formspree (United States) as a third-party processor for handling contact form submissions. Formspree processes your contact information solely for the purpose of delivering your messages to us. We have appropriate data processing agreements in place to ensure your information is protected.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using industry-standard SSL/TLS protocols.

Tracking and Cookies

Our website does not use tracking cookies or third-party analytics by default. We do not track user behavior across the internet or collect data for advertising purposes.

Your Rights

Under applicable privacy laws, you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete personal information
• Erasure: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Data Portability: Request your personal information in a portable format
• Withdraw Consent: Withdraw your consent to data processing at any time

International Data Transfers

As we use Formspree (based in the United States) for form processing, your contact information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for any international data transfers.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal compliance reasons. We will notify users of any significant changes by posting the updated policy on this page with a new "Last updated" date.

Contact Information

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us at:

Email: info@mirenthavol.com
Address: Operating remotely from Sydney, Australia. Physical address available on request.

Complaints

If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the relevant privacy authority in your jurisdiction.